Welcome to TRM — a Brand & Digital Consultancy that helps businesses scale through clarity, creativity, and measurable performance. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, engage with our services, or communicate with our team.
1. Who We Are
TRM is a Brand & Digital Consultancy headquartered in Mumbai, India, with operations serving clients globally.We specialize in Brand Strategy & Design, Website Development & SEO, and Social Media & Performance Marketing. For any privacy-related concerns, you can reach us at:📧 info@theraysmarketing.com📞 +91 99829 39829
2. Information We Collect
We collect information to deliver and improve our services, provide personalized experiences, and ensure seamless communication.
A. Information You Provide to Us Directly
When you engage with us, we may collect:
- Personal Identification Details: Name, email address, phone number, company name, designation, and other contact details.
- Business Information: Website URLs, brand details, project requirements, or business goals shared through forms, emails, or consultations.
- Payment Information: If applicable, limited billing details (handled securely through trusted third-party gateways).
B. Information Collected Automatically
When you visit our website, certain data is collected automatically:
- Device & Browser Information: IP address, browser type, operating system, and device used.
- Usage Data: Pages visited, time spent, referring URLs, and navigation patterns.
- Cookies & Tracking Technologies: We use cookies, pixels, and analytics tools (such as Google Analytics, Meta Pixel, and LinkedIn Insight Tag) to understand user behavior and improve website experience.
You can manage or disable cookies anytime via your browser settings.
3. How We Use Your Information
We use collected information to:
- Provide Services: Deliver brand, digital, and marketing solutions as requested.
- Improve Experience: Analyze user behavior and website performance for better content and UX.
- Communicate Effectively: Respond to inquiries, send proposals, updates, or resources.
- Marketing & Retargeting: Share updates, newsletters, and campaign information (only with consent).
- Legal & Security Compliance: Prevent fraudulent activities and adhere to applicable laws.
We never sell or rent your personal data to third parties.
4. How We Share Information
We may share your information with trusted partners only when necessary for:
- Service Delivery: Vendors, developers, or marketing platforms supporting our operations.
- Legal Compliance: Authorities or regulators when required by law.
- Analytics & Advertising: Platforms like Google, Meta, and LinkedIn for aggregated insights — without revealing personally identifiable information.
All third-party partners comply with strict confidentiality and data protection obligations.
5. Data Storage & Security
We store your data securely using industry-standard encryption and access controls.While no digital platform can guarantee 100% security, TRM continuously updates its infrastructure and best practices to protect user information from unauthorized access, misuse, or disclosure.
6. Your Rights
Depending on your location and applicable data protection laws, you have the right to:
- Request access to the information we hold about you.
- Ask for corrections or deletion of your data.
- Withdraw consent for communication or marketing at any time.
- Request that we limit or restrict certain data processing.
To exercise these rights, please contact us at info@theraysmarketing.com. We aim to respond within 7 working days.
7. Retention of Data
We retain your information only as long as necessary for business, legal, or operational purposes — typically for as long as you are in communication with us or until you request deletion.
8. Cookies Policy
Cookies are small files stored on your device to enhance browsing experience. We use cookies for:
- Analytics (understanding visitor behavior)
- Personalization (remembering preferences)
- Performance tracking (measuring campaign efficiency)
You can manage cookies through your browser settings. However, disabling them may affect certain site functionalities.
9. Third-Party Links
Our website may include links to third-party websites (e.g., client sites, partner platforms, or social media).TRM is not responsible for the privacy practices or content of external sites. We encourage users to read their respective privacy policies before sharing information.
10. International Data Transfers
If you are visiting our website from outside India, please note that your data may be transferred, stored, and processed in India or other operational countries (such as the UK or UAE).By using our services, you consent to such transfers in accordance with this policy.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal, operational, or technological changes.The latest version will always be available on this page, and any major updates will be communicated via email or website notice.
12. Contact Us
If you have questions, feedback, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:📧 Email: info@theraysmarketing.com🌐 Website: www.theraysmarketing.com